Cx north america

Functionality enables drivers to capture, crop and convert electronic documentation to accelerate the invoice process and improve billing efficiency.TECUMSEH, Ontario – Feb. 7, 2018 – CX North America Information Services Inc. (CX North America), a leader in freight collaboration and communication solutions for the transportation industry, announces new digital document creation functionality is now available in its CX North America Driver Mobile App. The next-generation mobile app, designed to enhance visibility and enable communication from booking to Proof of Delivery, now allows drivers to create and electronically send instant, high-quality bill of lading documents in PDF format for immediate invoicing.After a delivery is made and bill of lading signed, drivers are able to take a photo of the document with their smartphone camera to begin the PDF creation process. Designed to optimize photos taken even in unideal, low-light conditions, the mobile app will process the image and adjust for contrast, clarity and orientation. The driver is able to crop the photo as necessary, removing unwanted background and focusing on the document itself. The app then automatically converts the file to a formally acceptable electronic format, transforming the image from simply a photo of a document to a viable Proof of Delivery. The PDF can then be sent instantaneously to the dispatcher, saving both drivers and carriers time and money by allowing the billing process to begin more quickly.Simon Bunegar, senior vice president of marketing, CX North America, says, “Our mobile app is designed by transport professionals for transport professionals as a solution to address operational inefficiencies with real-time visibility and instant communication. In the past, drivers have always relied on traditional methods to submit signed PODs, such as faxing or mailing. These processes take hours at minimum, most often days. Our new functionality puts all the necessary documentation in the right hands instantly, resulting in faster payment times for carriers and drivers. What was once a time consuming, paper-based practice is now accelerated, streamlined system that improves the overall efficiency of the delivery process.”Intended for collaboration between carriers, drivers, brokers and 3PLs, the mobile app offers a range of information exchange and tracking capabilities for real-time freight management, including up-to-the-minute status updates, automated alerts and two-way messaging for vital job orders. The app’s easy-to-use functionality allows firms to operate more efficiently by maximizing vehicle utilization, load management and capacity.Designed by transport professionals for transport professionals, the CX North America Driver Mobile App is available for download on the Google Play Store and Apple App Store. It is free of charge for CX North America subscribers and firms doing business with subscribers. The app is optimized for display on a full range of screens.About CX North AmericaCX North America Information Services Inc. (CX North America), with offices in Tecumseh, Ontario, Canada, and Chicago, Illinois, United States, is a wholly-owned subsidiary of Transport Exchange Group, a leading provider of freight management technology for the transportation industry and operator of two of the United Kingdom’s largest and fastest-growing independent freight exchanges. CX North

The CX North America driver mobile app is a tried and tested smartphone app suitable for Drivers, Carriers, Brokers, Couriers and Logistics providers. When used in conjunction with the CX North America web application it enables carriers and drivers to share real-time visibility of their vehicles and freight throughout the entire cycle of the shipment. Carriers and Drivers can post their availability and capacity to gain more work, improve visibility and enhance communications.• What The CX North America Driver Mobile App Can Do For Your Business?Our driver mobile app quickly locates and checks the availability of Carriers and Drivers who are moving freight for your customers. You will be able to keep track of your freight every step of the way, 24 hours a day, 7 days a week, 365 days per year.**Carriers, Brokers, Logistics Providers, Couriers and Truck Drivers can post their locations and availability for automatic alerting and secure messaging. Providing best-in-class customer service no matter the size of your operation.• Order Info At A GlanceAt a glance – view the main details you need for an Order, Shipper and Consignee locations and ETA’s.• Receive Detailed OrdersReceive an order directly to the CX North America driver mobile app with full details including; Contact Names, Shipper / Consignee Addresses, References, Consignment details and any special instructions.• Update Your Dispatch & Customers At The Same TimeUpdate your Dispatch and Customers in real-time on the CX North America driver mobile app using our one-tap status update feature. This feature provides a time stamp for all main order milestones:Arrived Shipper, Loaded, Arrived Consignee and POD.• Smart AlertsYou can automatically alert your Dispatch and /or Brokers with our unique Smart Alert Emails. These can be sent at a frequency of your choice e.g. every 15 mins or even 4 hours. These emails include a map link to accurately see where the shipment is.• Tracking & VisibilityKeep in sight and in control – using the GPS signal in your mobile device, you can track the location of your Freight and display this on our live maps.• Post Your AvailabilityLet the CX North America Network know your status of availability with our one-tap update feature.• Future PositionsLook ahead - Update and post your Future Positions easily from the driver mobile app – ideal for all Carriers and Drivers.• Instant MessengerEasy communications - stay in touch with your dispatch department and co-workers with the built-in Instant

To gather and discuss the latest trends, challenges, and innovations in customer experience. The event offers a combination of insightful presentations, interactive workshops, and networking opportunities, enabling participants to gain valuable knowledge and exchange ideas with peers. Key topics covered include Meeting The Rising Norm Of Instant Deliveries In The EraOf Convenience, How The Metaverse Will Solve The Returns Dilemma, and Connecting With The Constantly Connected Consumer Through Times Of Economic Resilience.4. CX North America by Forrester June, 13-15 | Nashville, US CX North America, hosted by Forrester, is a prominent event that brings together CX professionals, industry experts, and thought leaders from across North America. This highly anticipated conference provides a platform for attendees to explore the latest trends, strategies, and innovations in customer experience. The event features insightful keynote speeches, interactive sessions, panel discussions, and networking opportunities, offering participants a valuable platform for knowledge sharing and collaboration. Key topics covered include Tackling Uncertainty With Customer Obsession, Leading Cx In Turbulent Times, and Earning more excellence from CX talent.5. The Customer Show SydneyAugust, 16-17 | Sydney, Australia The Customer Show Sydney, organized by IQPC Australia, is a prominent event dedicated to exploring the latest trends and strategies in customer experience. This event brings together industry leaders, CX professionals, and customer service experts to discuss and share insights on enhancing customer engagement and satisfaction. The conference features keynote presentations, panel discussions, interactive workshops, and networking opportunities, offering attendees a valuable platform for learning and collaboration. Key topics covered include Knowing