Scan and find product

Epson Expression 12000XL - Photo Downloads FAQs Manuals and Warranty Registration and Service Plans Contact Us Downloads FAQs Top FAQs Connection or Setup Image Quality or Appearance Scan Software or Setup Specifications Other Top FAQs Select the questions to view the answers When I scan film using the film holder, my images appear soft or blurry. What should I do? Which software comes with my product? How do I decide which resolution to select when I scan from Epson Scan 2? What is the maximum document length I can scan with my product? How do I scan a thick document or document too large for the scan bed? My product doesn't detect my photos placed on the scanner glass when I use the start button on the control panel. What should I do? I was able to scan before, but now my system doesn't recognize the scanner. What should I do? What type of cable do I use to connect the product to my computer? Scanning is slow. What should I do? My computer doesn't recognize the product. What should I do? Scan Select the questions to view the answers Scanning is slow. What should I do? How do I scan a thick document or document too large for the scan bed? Only part of my document scans. What should I do? How do I decide which resolution to select when I scan from Epson Scan 2? My product doesn't detect my photos placed on the scanner glass when I use the start button on the control panel. What should I do? Will the product automatically scan double-sided documents? Manuals and Warranty Start Here - Installation Guide Start Here - Installation Guide_pdf opens in a new window" href=" target="_blank" data-label_text_1="Start Here - Installation Guide_pdf" data-element_type="txt" data-action="download">PDFThis document will assist you with product unpacking, installation and setup. User's Guide User's Guide_pdf opens in a new window" href=" target="_blank" data-label_text_1="User" s="" guide_pdf'="" data-element_type="txt" data-action="download">PDFThis document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options. Notices and Warranty PDFThis document contains system requirements, safety information, compliance statements, specifications, and your Epson America, Inc. Limited Warranty. Registration and Service Plans Register Your Product To register your new product, click the button below. Register Now Extended Service Plan Protect your Epson product beyond the standard warranty period with an Epson extended service plan. View Service Plan Contact Us Service Center Locator For products in warranty, please contact Technical Support. If your product is out of warranty, find a service center. Find a Location Email Epson Support If you are unable to find an answer on our web site, you can email your question to Epson Support. Email Us Contact Us Phone : (562) 276-4382 Hours : Monday – Friday 7 am – 4 pm (PT) Mail : 3131 Katella Ave.Los Alamitos, CA 90720

Downloads FAQs Top FAQs Image Quality or Appearance Scan Software or Setup Other Top FAQs Select the questions to view the answers My scanning software doesn't work properly in Windows or on my Mac. What should I do? I can't start Epson TWAIN. What should I do? My product will not scan. What should I do? Why does the SilverFast driver say GT-9700 at the top instead of product? How do I decide which resolution to select when scanning from Epson Scan? Does the product come with a transparency unit? What size film can I scan with the transparency unit? How can I scan something that doesn't fit under the document cover? The colors in my negative are wrong when I scan. What should I do? What's the best way to resize images if I want to scan them and make them larger? Software or Setup Select the questions to view the answers Can the product be disconnected from the computer after installing the product software on a Mac? I can't start Epson TWAIN. What should I do? Why does the SilverFast driver say GT-9700 at the top instead of product? My product will not scan. What should I do? How do I decide which resolution to select when scanning from Epson Scan? Why can't I scan to my AOL E-mail using EPSON Smart Panel? I see the message Image size is too large. What should I do? I see the message Cannot find film when I scan film. What should I do? I can't start Epson Scan. What should I do? Does Epson make drivers for Linux? Other Select the questions to view the answers Does the product come with a transparency unit? What size film can I scan with the transparency unit? The OneTouch feature is not working with my scanning program. What should I do? The Operate light will not turn on. What should I do? The system hangs when I unplug the product from the computer. What are the status codes that the product's indicator light displays? Why isn't the fluorescent scanning lamp on? The Start button doesn't work after plugging in the USB cable (Mac)? Can I scan 110 film with my product? I have several photos that I'd like to scan in batches. Does Epson offer an optional feeder that will allow me to scan photos in batches? Does Epson have a program where

NOTICE: We are currently experiencing issues with file downloads from our support site. Our team is working to resolve this matter promptly. We appreciate your patience and understanding. Please try again later. Epson Perfection 636U Downloads FAQs Manuals and Warranty Registration Contact Us Downloads FAQs Enter FAQ Keyword Top FAQs Image Quality or Appearance Software or Setup Other Top FAQs Select the questions to view the answers What resolution should I scan at for the best print quality? Can I scan transparencies with my product? My product software doesn't work properly. What should I do? Can the product be disconnected from the computer after installing the product software on a Mac? What sizes of film and slides is the optional transparency unit able to scan? What resolution should I choose when scanning? The OneTouch feature is not working with my scanning program. What should I do? The Operate light does not turn on. What should I do? The colors in my negative are wrong when I scan. What should I do? Can the product be turned off? Image Quality or Appearance Select the questions to view the answers The colors in my negative are wrong when I scan. What should I do? What resolution should I choose when scanning? What resolution should I scan at for the best print quality? Software or Setup Select the questions to view the answers My product software doesn't work properly. What should I do? I see the message Image size is too large. What should I do? I see the message Cannot find film when I scan film. What should I do? Does Epson make drivers for Linux? Other Select the questions to view the answers Can the product be turned off? What sizes of film and slides is the optional transparency unit able to scan? The lamp in my product stays on all the time. Is this normal? Can the product be disconnected from the computer after installing the product software on a Mac? The Operate light does not turn on. What should I do? The OneTouch feature is not working with my

Should I do? How do I change the scan settings in Epson ScanSmart? I cannot scan over a network. What should I do? How do I scan a document with Epson ScanSmart? Manuals and Warranty Start Here - Installation Guide for Latin America Start Here - Installation Guide for Latin America_pdf opens in a new window" href=" target="_blank" data-label_text_1="Start Here - Installation Guide for Latin America_pdf" data-element_type="txt" data-action="download">PDFThis document will assist you with product unpacking, installation and setup. User's Guide User's Guide_html opens in a new window" href=" target="_blank" data-label_text_1="User" s="" guide_html'="" data-sku="SPT_C11CJ65301" data-element_type="txt">HTML User's Guide_pdf opens in a new window" href=" target="_blank" data-label_text_1="User" s="" guide_pdf'="" data-element_type="txt" data-action="download">PDFThis document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options. Notices and Warranty for Latin America PDFThis document contains notices and Epson's limited warranty for this product (warranty valid in Latin America). Supplemental / Late Breaking Information PDFThis document provides complementary or late-breaking information to supplement your product documentation. Registration Register Your Product To register your new product, click the button below. Register Now Contact Us Service Center Locator To find a service center near you, click the button below. Find a Location Contact Us Mail : Epson America, Inc.3131 Katela AveLos Alamitos CA 90720