Spiceworks ticketing

Inicio Negocio Spiceworks IT Desktop Descripción Técnica Editar Spiceworks IT Desktop: A Comprehensive IT Management SolutionSpiceworks IT Desktop is a robust IT management software designed to help businesses efficiently manage their IT infrastructure. Whether you are a small business owner or an IT professional, Spiceworks offers a wide range of tools and features to streamline your daily operations.Key Features: Inventory Management: Spiceworks allows you to automatically discover and track all the devices on your network, making it easy to manage hardware and software assets. Help Desk Ticketing: With its integrated help desk ticketing system, Spiceworks enables you to track and resolve IT issues efficiently. Network Monitoring: Monitor the health and performance of your network in real-time, allowing you to identify and resolve issues before they impact your users. Reporting and Analytics: Generate detailed reports on various aspects of your IT infrastructure to gain insights and make informed decisions. Mobile App: Access Spiceworks on the go with its mobile app, ensuring that you can stay connected and manage your IT environment from anywhere.Benefits: Streamline IT operations with a centralized platform for inventory management, help desk support, and network monitoring. Improve efficiency by automating repetitive tasks and processes, allowing your team to focus on strategic initiatives. Enhance productivity with real-time alerts and notifications for critical events within your IT environment. Empower decision-making with comprehensive reporting capabilities that provide valuable insights into your IT infrastructure.Conclusion:Spiceworks IT Desktop is a powerful IT management solution that offers a wide range of features to help businesses optimize their IT operations. Whether you are looking to streamline inventory management, enhance help desk support, or monitor your network performance, Spiceworks provides the tools you need to succeed. With its user-friendly interface and robust functionality, Spiceworks is a valuable asset for any organization looking to improve their IT efficiency and productivity. Resumen Spiceworks IT Desktop es un software de Freeware en la categoría de Negocio desarrollado por Download Spiceworks IT Desktop.La última versión de Spiceworks IT Desktop es 7.5.10.7, aparecido en 22/03/2018. Inicialmente fue agregado a nuestra base de datos en 28/08/2007.Spiceworks IT Desktop se ejecuta en los siguientes sistemas operativos: Windows. Spiceworks IT Desktop no ha sido calificada por nuestros usuarios aún. Imágenes (click para ampliar) Últimas reseñas Navegar Etiquetas

UPDATE 2021: Spiceworks is no longer supporting the self-hosted version, pushing customers to the cloud. Jitbit Helpdesk is often considered as a Spiceworks alternative. That is why we decided to create this comparison sheet and save you some time by analyzing the pricing structure and highlight the most notable differences.You might also want to check the other ticketing systems price and feature comparisons.Spiceworks, just as Jitbit, offers both self-hosted (update: not any more) and hosted version.Feature comparison SLAs and automation Yes Yes No No Unlimited customization Yes Yes No No Agent collision detection Yes Yes No No Automation rules and triggers Yes Yes No No Asset management Yes Yes No No Calendar scheduling Yes Yes Yes Yes Assign multiple agents to a ticket Yes Yes No No Desktop Applications No No Yes Yes Why choose Spiceworks over JitbitThe main reason to choose Spiceworks is obvious – it's the price. Their help desk version is free (powered by ADs). That said, their helpdesk software is an entry level app and lacks advanced features that are present in many other systems. If all you want is a basic helpdesk, Spiceworks is a very good deal.Why choose Jitbit over Spiceworks?Privacy!Even the self-hosted version of Spiceworks sends your data back to Spiceworks. The data includes details about your network environment, hardware specs of the machines in your environment, app usage data and sometimes even the contents of the tickets. Spiceworks clearly states all this in their "privacy policy", but who reads those, right?Jitbit - even the hosted version - is highly private. Our staff does not have access to your data unless you explicitly ask us to look at your instance. This is stated in our privacy policy. We are HIPAA and GDPR compliant and we can optionally sign a "data processing" (or a "BAA") agreement with your company.Also, being a paid app, Jitbit Helpdesk has more features, very easy to use and it's also not that expensive.Just take a look at the comparison table above. Jitbit comes with SLAs and automation engine, design customization options, agent collision detection, automation rules and triggers, asset management, calendar scheduling. Also, HIPAA Compliance, custom reports, logging and tons of different integrations.Check out other comparisons

December 16, 2019, 4:41pm 1 Hello everyone,Needing help. Currently, we do have one ticket system running for marketing group, However, a new department is looking into to have their own ticket system. What are the requirements and cost involved? are there any fees for using spiceworks ticket system? Rod-IT (Rod-IT) December 16, 2019, 4:53pm 2 Spiceworks is completely free, both cloud and self-hostedTo run multiple departments in-house you need separate installs (for windows version), if you use the Ubuntu OVA, then you can use organization (same with cloud), but only one email address If you are only using it for ticketing, I would say use either one. If you are going to do anything that may be computer inventory tracking, I would suggest the premise version instead of the cloud. With the cloud version, the agent has to be installed in order to gather information about your devices; however, in using the premise version, the agent is needed only for monitoring a devices and is not needed for inventory, but you need a box to install it on. The box does not have to be a powerhouse.

Remote Desktop Manager Enterprise 2025.1.25.0- DVLS 2025.1 is required with this version (only if you're already using DVLS)- .NET9 is required for this version Fixed:- "Run script via RDM agent" not loading scripts- a possible error when a session automatically closes- an error when assigning an empty license- DVLS PAM credential not taking the "Allow OTP retrieval" setting into account- error at startup when you have an application name override- error when trying to launch a PSM connection with the CyberArk dashboard with no prerequisites prompt- issue where incorrect form was used in BeyondTrust Password Safe- issue with BeyondTrust password safe entry when saving without a linked credential- issue with the treeview's incremental search and some special characters- possible error when adding a script in the script dashboard- possible error when saving entry in Hub Personal data sourceRemote Desktop Manager Enterprise 2025.1.24.0New:- Added a "local admin report" feature- Added a view vault history functionality- Added a way to configure the application as a git commit signing utility- Added AI assistant to improve the text memo including description and comments- Added an AI assistant entry to store the information and run a chat in the application- Added Custom PowerShell VPN- Added CyberArk SIA entry as a VPN-type entry for RDP- Added CyberArk SIA entry as a VPN-type entry for SSH- Added documentation support for SQLite- Added Google Workspace console- Added IBM5250 terminal- Added import from Microsoft Remote Desktop (.rdb) file format- Added new "Open with alternate credentials" feature- Added Passbolt credential integration- Added portable license feature- Added Service Now ticketing when using DVLS- Added SSH support to CyberArk SIA Launcher- Added support for Delinea Secret Server session recording Breaking changes:- Marked Box explorer entry as deprecated- Marked Spiceworks entry as deprecated- Marked Spiceworks synchronizer entry as deprecated Improved:- Add Azure Resources

Remote Desktop Manager Enterprise 2025.1.24.0New:- Added a "local admin report" feature- Added a view vault history functionality- Added a way to configure the application as a git commit signing utility- Added AI assistant to improve the text memo including description and comments- Added an AI assistant entry to store the information and run a chat in the application- Added Custom PowerShell VPN- Added CyberArk SIA entry as a VPN-type entry for RDP- Added CyberArk SIA entry as a VPN-type entry for SSH- Added documentation support for SQLite- Added Google Workspace console- Added IBM5250 terminal- Added import from Microsoft Remote Desktop (.rdb) file format- Added new "Open with alternate credentials" feature- Added Passbolt credential integration- Added portable license feature- Added Service Now ticketing when using DVLS- Added SSH support to CyberArk SIA Launcher- Added support for Delinea Secret Server session recording Breaking changes:- Marked Box explorer entry as deprecated- Marked Spiceworks entry as deprecated- Marked Spiceworks synchronizer entry as deprecated Improved:- Add Azure Resources support to Azure PIM- Added "Created by" and "Last update by" in Advanced search- Added "Import key to vault" from Local SSH Key Manager- Added "open as" quick menu to quickly select credentials- Added "OTP list" button in the ribbon- Added "Post access request delay" to One Identity Safeguard for Privileged Passwords credential entry- Added "send via message" in DVLS datasources to harmonize behavior with Hub datasources- Added a backup step to the DOD migrator- Added a menu to load an ssh key in SSH Key Agent from entry in vault- Added a menu to load an ssh key in SSH Key Agent from the local SSH key manager- Added a root dashboard warning about DOD and Online backup being removed in the next version- Added account dynamic column to CyberArk dashboard- Added AD user synchronization for SQL Server data source- Added additional default path for Sonicwall NetExtender- Added alternate gateway selections to Devolutions Gateways- Added an option in the code editor to show or hide the line numbers and the minimap- Added asset type "SAN" to selection- Added automatic checkin for credentials used with the "Prompt on connection" setting- Added Azure AI Inference provider in AI Assistant- Added connection source in the dialog when using Prompt for credentials or Prompt for Host- Added copy URL button in the website entry overview- Added custom browser extension in WebView2 to fill websites that need special events that can

December 6, 2010, 7:27am 1 About every day for the past week our spiceworks server has been locking up. Not the whole server, just the spiceworks program. When I look at the server we have spiceworks-finder.exe eating up 300-500 MB of RAM. Once I kill the spiceworks-finder programs it unlocks the program. I have checked my network scans, and reduced them to the bare minimum. I’m assuming there’s a way to find out which scan is eating up all the resources, but I can’t seem to track it down. Anyone have any experience with this? scub (hsc5775) December 6, 2010, 8:01am 2 what SW version runs? mic53786324 (Mic5378) December 6, 2010, 8:14am 3 5.0, the latest as far as I know. scub (hsc5775) December 6, 2010, 8:24am 4 and the hardware?you can look hereSpeeding up spiceworks briang (Brian G (Spiceworks)) December 10, 2010, 10:16am 5 Would you be willing to send us a debug dump of the application while it is stuck? On which OS did you install Spiceworks?For Windows 7 and Server 2008 this is easy. Open the task manager when Spiceworks-finder stops responding, find the spiceworks-finder.exe process, right-click, and select “Create Dump File” to create the dump file (.dmp).For the other Windows XP and Server 2003 you need to install the Microsoft User Mode Process Dumper tool available from Once installed, follow the instructions under “To create a dump file for a hanging process” in this article Use Userdump.exe to create a dump file - Windows Server | Microsoft Learn in order to create the dump file (.dmp). Remember, get the dump file while Spiceworks finder has stopped responding.Once you have created the dump file, PM me and I will respond with how to send the file directly to me along with your logs. coreymielke2271 (Corey Mielke - Miles Kimball) January 17, 2011, 12:57pm 6 I’m having the exact same problem. Stops responding at about a 70% scan of our 600 pc environment.I can scan individual ip scopes with no errors. But a full scan fails every time.SW is on a windows 2003 R2 server with an AMD